Working with you to collect debt

Business Debt Collection

Our team of business debt collection specialists are based on every continent. They will help you recover overdue invoices and navigate the challenges of different laws, customs, currencies and languages.

International business debt collection is available as a standalone service, or as part of the suite of products and services available from Atradius in India. Our skilled collectors are located throughout the world and are experts in the practices and laws of your debtor’s jurisdiction.

Working alongside you to collect B2B debt      

As debt collections specialists, we know that maintaining good customer relationships can be one of the most important aspects of business operations. That’s why we are both proactive and sensitive in our approach to B2B debt collection. You can save the difficult conversations about overdue invoices to us, while you continue to trade with your customer.

We also know that overdue payments are often caused by your customer’s own cashflow issues. If appropriate, we may set up a repayment plan for your customer, enabling them to settle the debt in full at a pace they are able to manage, while retaining the relationship with you.

At every stage, we work closely with you to seek the quickest and most appropriate solution for you.

Benefits of professional international B2B debt collectors

Securing payment from a defaulting customer can often be difficult. When that customer is located abroad with a different jurisdiction, currency, language and payments culture, the challenges of debt collection can increase. Our collections professionals are located throughout the world and, with excellent local knowledge and experience, can help you minimise the challenges posed by both foreign and domestic debtors. Having us collect your debts is the most cost-effective alternative to legal proceedings

Our internationally located debt collection specialists:

• Serve around 15,000 customers every year
• Manage more 90,000 debt cases annually
• Provide you with an easy-to-use online debt collection system
• Are experts in the local law and practices

Prompt payment of overdue invoices     

The annual Atradius Payment Practices Barometer Survey shows that the longer an invoice remains overdue, the harder it is to collect. By using the skills of professional B2B collection agents, you are more likely to receive prompt payment and will have more time to spend focusing on your business, rather than chasing overdue invoices. Our debt collection teams focus on collecting and delivering your money as soon as possible. We deal with more than 90,000 debt cases every year and use automated domestic and cross-border accounting processes to enable prompt payment into your accounts.